Delivery

1. If the customer is a business entity (Section 14 of the German Civil Code (BGB)), delivery is generally made at the customer’s risk. This also applies to partial deliveries. If the customer is a consumer within the meaning of Section 13 of the German Civil Code (BGB), the risk of accidental loss and accidental deterioration of the sold item—even in the case of a sale by mail order—does not pass to the customer until the item is handed over to the customer. Handover is deemed to have taken place if the buyer is in default of acceptance. Delivery is made to the shipping address provided by the customer.

2. All prices are cash prices, including value-added tax, plus any applicable packaging and shipping costs.

3. Shipping within Germany is free for every order. Shipping costs to other countries can be found under “Shipping Costs.” For deliveries to third countries, the customer is responsible for any additional customs duties and fees.

4. The goods must be inspected for transport damage immediately upon receipt by the customer or their representative if the customer is a merchant as defined by the German Commercial Code (HGB). Customers who are merchants as defined by the German Commercial Code (HGB) must have any detectable damage caused during transport or packaging confirmed in writing by the carrier upon acceptance of the goods and must report this to FG Kaffee. We ask customers who are consumers—without any legal obligation—to also report any obviously recognizable damage caused during transport to us.

Due Date and Terms of Payment

1. Unless otherwise agreed in writing, invoices from FG Kaffee GmbH are payable immediately and without deduction. Payment is due upon delivery via cash on delivery. Orders paid in advance will be shipped only after payment has been received. For credit card payments, the actual charge is processed when the invoice is issued and the goods are shipped. The total amount is reserved on the customer’s credit card immediately upon submission of the online order.

2. FG Kaffee GmbH reserves the right to refuse checks and other non-cash forms of payment. Acceptance is always on account of payment only. Payments in foreign currency will be credited in accordance with the bank statement. Bank fees are to be borne by the customer.

3. If the customer defaults on payment of the purchase price, interest at a rate of five percentage points above the applicable base interest rate shall accrue on the purchase price during the period of default. If FG Kaffee GmbH can prove that it has incurred higher damages due to the default, FG Kaffee GmbH is entitled to claim such damages.

Kostenloser Versand in Deutschland Versand per DHL oder DPD Verlängerte Rückgabefristcht