Order process/conclusion of contract

Order process / Conclusion of contract

Technical steps of the ordering process

– Click on the ‘Proceed to checkout’ button in the shopping basket that appears

– Forwarding to the general order overview page (thomann.de checkout), on which the individual purchase steps are carried out in the following

– Step 1 Select the ‘Billing and delivery address’ (in case you do not have a Thomann customer account and are logged in; otherwise the billing and delivery address are stored)

o Enter the ‘Billing address’

o If the billing and delivery addresses are not identical, you can ‘enter a different delivery address’ by clicking on the checkbox

– Step 2 In the next section ‘All items of your order’ are displayed in an overview; it is possible to change the contents of the shopping basket

– Step 3 Select the ‘Payment method’ (by clicking on the desired payment method)

Step 4 Click on ‘Further options’ to select (different delivery address, dispatch date, comment/note on the order)

– Finalist the order by clicking on the ‘Buy’ button

Recognizing and correcting input errors

You can correct your entries at any time using the usual keyboard and mouse functions – before and during the order process. You can also make corrections to your details during the ordering process.

Contract language

The language available for the order process and the conclusion of the contract is German (see § 1 clause 4 of our GTC).

Saving and accessibility of the contract text

The text of the contract is saved and the order data and the General Terms and Conditions are sent to the customer by e-mail. All previous orders can be viewed by the customer in the login area (see § 1 clause 2 of our General Terms and Conditions).